Reference

What You Agree to When You Use slotcheck

These terms govern your slotcheck account — how you fund it via PayPal, Venmo, or Play+, how we handle disputes, and what both sides are responsible for.

PayPal, Venmo, Play+ coveredState eligibility appliesAccount-holder rights outlinedContact path always open
slotcheck What You Agree to When You Use slotcheck
TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If something in these terms is unclear — a payment-hold notice, an eligibility question, or a withdrawal rule — our support team can walk you through it. Email is the most complete channel for terms-related questions because it creates a written record for both sides. Players in Columbus can use live chat for quick account questions during staffed hours.

Live Chat Reach a real agent for account and terms questions during staffed support hours — no ticket needed.
Email Support Email us for detailed terms questions, payment disputes, or identity-verification follow-ups. We respond in writing.
Account Help Center Our help center covers common terms topics: withdrawal rules, eligibility, and how to update account details.
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

Your account data — including the payment details tied to PayPal, Venmo, and Play+ — is stored with encryption at rest and in transit. We retain account records for the period required by applicable state law, then delete or anonymize them. You can request a copy of your data or ask us to correct it by contacting support in writing.

Encrypted Storage

All account and payment data is encrypted at rest. Your PayPal and Venmo details are never stored in plain text on our servers.

Cookie Policy

We use session and preference cookies to keep your account logged in and remember your settings. You can manage these in your browser at any time.

Data Retention

We hold account records for the period required by state law. After that window closes, data is deleted or anonymized per our retention schedule.

Correction Requests

To update or correct account data, contact support in writing with your account email. We'll confirm the change and timeline in our reply.

Common Questions About Our Terms

These are the terms questions we hear most often — covering eligibility, payment rules, data rights, and how to get a fast answer from our team.

Eligibility and specific rules vary by state law. Where state regulation conflicts with a general term, the state-specific requirement applies to your account.

Yes. Submit a closure request through support, and we'll process your remaining balance back to your verified PayPal, Venmo, or Play+ account after identity confirmation.

Withdrawals are held when the PayPal account name does not match the name on your slotcheck account. Contact support with your verification ID and we'll review it promptly.

We retain account registration details, transaction history, and support correspondence for the period required by state law, then delete or anonymize the records.

Email support from the address on file and ask for a data export. We'll confirm receipt and send your records within the timeframe required by applicable state law.

We post the updated terms with an effective date. Continuing to use your account after that date means you accept the revised version. We recommend checking this page periodically.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.